Healthcare and Life Sciences


Prevention, treatment, and management of illness and enhancement of mental and physical well-being represent global priorities for both national economies and individual participants in the healthcare and life sciences sectors.

They are increasingly challenged by operational and regulatory demands, corresponding higher risks of compliance, and pressures for fundamental realignment and improved value. Synaptein works with virtually every segment of the Healthcare and Life Sciences Industry to discern innovative solutions that optimize performance in the short term and prepare for future strategic, operational, and financial challenges. We provide a team of experts across the spectrum of healthcare disciplines. These professionals have specialized capabilities and a record of success across hospital operations, healthcare economics, healthcare IT, and stakeholder engagement.

The Healthcare & Life Sciences industry is witnessing a dramatic transformation, and “convergence” has emerged as a pivotal focal point. Convergence of the entire ecosystem, including pharmaceutical companies, payers, providers, and other intermediaries with the patient at the center, is driving this journey. There is a definite shift from the outdated fee-for-service models to a more patient-centric, value-based, and affordable one.

The players in the ecosystem are constantly on the lookout for making meaningful and creative use of technology to bring together applications, infrastructure, and Internet of Things (IoT) enabled devices. They strive to offer unique and digital solutions to patients, ensuring a seamless and affordable healthcare experience

For the last 8 years, Synaptein has been a partner for leading Healthcare & Life Sciences companies. We believe that convergence of the ecosystem is the future and are consequently working to create unique customer experiences. This involves innovative orchestration of holistic and end-to-end offerings, including IoT, Digital, Analytics, Applications, and Cloud services.

Life Sciences enterprises are looking towards technology companies to understand how creatively they can deploy next gen avenues, including:

  • Advanced, predictive, and prescriptive analytics to generate meaningful insights that facilitate decision making
  • Automation, application modernization, and infrastructure landscape to make it lean and agile with an optimized cost blueprint
  • Digital strategies leveraging IoT, Digital, and SMAC (social, mobile, analytics and cloud) technologies for building highly scalable Connected Digital Health Platforms, which ensure better patient/care-giver connectivity, issue resolution, adherence level improvements, and enhanced brand value and market share.

We have extensive experience of collaborating and leveraging our strong partnership ecosystem with leading product and technology vendors. This helps establish end-to-end integrated platform services, enabling Life Sciences clients to reimagine their IT landscape and transform them into next gen platforms for all critical functions across the value chain.

At Synaptein, we understand healthcare challenges and we employ a multi-phased approach to solving your challenges:

  • Discover Phase - We engage with customers in moving beyond the traditional value chain processes and discover problems or consumer-level challenges through a unique ‘persona-based’ value discovery exercise.
  • Design Phase - We deploy the Design Thinking framework, a set of tools and a mindset for problem-solving based on “empathy”. It’s an approach of creatively combining rational, functional, and emotional needs of the users for delivering “Unique User Experiences”. This is based on user needs, behaviors, constraints, and operating contexts. Our Design Thinking is powered by a strong combination of Automation, IoT, and Artificial Intelligence (AI) solutions. The focus is more towards reframing business problems and designing a human-centered and experience-centric platform solution that is both agile and scalable.
  • Deliver Phase - We follow “platform-centric” and “As-a-Service” delivery models. Additionally, we offer Plug & Play of Products, Application Development & Maintenance, and Hosting & Business Services to deliver more business-aligned solutions to our customers.